|Titre :||What skill sets are needed by an intercultural manager in order to positively impact the company's culture and the company’s capacity to successfully integrate international employees while achieving company goals? : Case study: Christian Micheal LLC|
|Auteurs :||Pauline Perina-Lecollier, Auteur|
|Type de document :||mémoire|
|Editeur :||La Rochelle : Groupe Sup de Co, 2016|
|Note générale :||
Mémoire ESC 2016
Note : 16,1/20
Directeur de Mémoire: Daniel NABONNE
[Management] GESTION DES RESSOURCES HUMAINES > EMBAUCHE > INSERTION PROFESSIONNELLE
[Management] ORGANISATION > MANAGEMENT > MANAGEMENT INTERCULTUREL
[Management] ORGANISATION > MANAGEMENT > STYLE DE MANAGEMENT > CULTURE ORGANISATIONNELLE
This thesis is submitted in partial fulfillment of the requirements for a Master of General Business Administration (MBA) at Groupe Sup de Co La Rochelle, France. My thesis director is Mr Nabonne Daniel.
All people on Earth have prejudices, concerning everything. We have a subjective vision about the objective reality around us. To overcome these prejudices, we must be we need to learn about the cultural differences that make up the world. There is no single dominant culture in a world of cultures. If a firm would like to successfully incorporate international employees, it must create a multicultural strategy of integration for its international employees. The key to a successful multicultural strategy becomes the intercultural manager.
Multicultural workplaces within the American Midwest are a fairly new phenomenon. On the East coast and on the West coast, companies have been employing multinational employees for a long time. The Midwest has received a little attention and therefore has inadequately been studied until now. Some studies focused on the overall picture of multiculturalism in American working life, while including only a few insights on managerial issues. However, none of them focused on general intercultural skills from the viewpoint of management. Thus, there is a void of studies reflecting on intercultural management skills in American work places. This thesis is exploring the intercultural management skills of an American company that is working with international people. This subject will be examined from the viewpoint of an American supervisor who is managing international employees in an American workplace. The aim of the thesis is to determine what kind of intercultural management skills the manager of the company needs in his daily work. The organization is an American fashion company that works with several international employees coming from different parts of the world. Mr. Christian Micheal interacts daily with American and international employees. Therefore, effective communication between the manager and the employees is needed. The manager must establish this in order to reach the organizational goals. The essential management skills will be studied from an intercultural perspective in order to enhance the intercultural skill sets relating to a manager’s interpersonal interaction with his international employees.
|En ligne :||https://myintranet.excelia-group.com/fr-fr/mediatheque/Memoires/Perina-Lecollier-Pauline.pdf|