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There are few more important determinants of success or failure in the hospitality industry than the performance of a company’s staff. Hospitality Management and Organisational Behaviour explains the principles of management and organisational b[...]
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Written in an engaging style and packed with contemporary references to management research and practice, this book continues to be the Organisational Behaviour text of choice for today’s students. This ninth edition brings a wide range of br[...]
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Now in its 11th edition, Laurie Mullins’s Management & Organisational Behaviour is the essential guide to organisational behaviour for students today. Over half a million students have used this engaging and practically focused book as their int[...]
