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Author Edgar H. Schein |
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Book"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--[...]
- XL Library La Rochelle
Schein, E.H.. Humble inquiry : the gentle art of asking instead of telling /.